Downtown Dallas Org lacks the Internet-age
While it may be great enthusiasm that propels John Crawford, president and chief executive officer of DowntownDallas, to be “interested in pursuing a national political convention” as written in the recent Dallas Morning News Article. I hope his enthusiasm for pursuing the RNC and DNC extend farther than the they currently do for the Downtown Dallas website and its partner site yourdspot.com.
When doing a Google search for the two keywords “Downtown Dallas” the downtowndallas.com site is the first offering. Millions of dollars are spent every year optimizing websites in the hope that their website will show up in the first page of search engine results. The Downtown Dallas Organization certainly has its position now all they need to do is show the waiting world that they can tell you about the many happenings in Downtown Dallas.
I wonder if any member of the Downtown Dallas organization would recommend officials from either parties to look at the downtowndallas.com site for solid info on how great Downtown Dallas is becoming and could be a great stage for their conventions in the future. You might expect a site with the name Downtown Dallas would be presenting the city center on a golden platter of opportunity to any one who might be interested. Maybe some readers of the well known tech industry gadget blog Engadget heard about AT&T moving their HQ to Dallas. Maybe then their interests peaked and they did a search for the downtown district and found the top result downtowndallas.com. If you have the time I recommend reading the comments on the AT&T moves to Dallas post Engadget published they provide another look at how some people see Dallas and AT&T former HQ city San Antonio.
Its surprising how the one thing the Downtown Dallas Organization is supposed to be doing, promoting Downtown Dallas to the world, and the easiest way for them to do that, the world wide web, are not being utilized. For example the Downtown Dallas homepage includes a current events section that shows two events that happened back in the spring of this year. How about that “TAKE A TOUR” button at the top of the main navigation. Sorry that link takes you to the message “This page is curently in development, please check back soon.” a page right out of the no no in modern website design and publishing rule book which is do not to launch features and or links to content that are not ready or do not exist. How about the NEWS section, apparently nothing has happened in Downtown Dallas except some news articles published in the year 2006. If you keep clicking through the website you will find plenty of reasons to pick at them for a lack of implementation and/or follow through.
I have to wonder when was the last time someone over at the Downtown Dallas Organization even brought up the website as a topic worth discussion. Since it certainly already shows up at the top of the number one search engine Google search results at least parts of the site should scheduled to be updated on regular occasion, once a month at least. Maybe that’s why they launched the yourdspot.com site to provide more hip responsive website aimed at promoting events, businesses, and residential properties located within Downtown Dallas.
While the yourdspot.com site is updated on a more regular basis it seems that the only thing Downtown Dallas Organization knows how to do in the interactive web world is produce PDF lists of the things to do in the city center. I find it hard to believe that they actually think that people are going to walk around Downtown with a freshly printed PDF events list. They might even be surprised to learn PDF’s are not search-able by Google or any other search engine leaving the yourdspot.com website on the 3rd page of the coveted Google search results. Not many people go past the first five search results when using a search engine let alone leaving the first page.
Surely the RNC or DNC will not make a decision about Dallas based on a forgotten website but if you were a young couple looking to the modern city center as a possible new home would you be confident in cost of living numbers that were last updated in 2004. I certainly hope they find a way back to updating both or consolidating their web properties into one regularly updated site. As a young college student attending the Downtown Dallas El Centro Community College for the last few years I am amazed at the changes happening on the street everyday and am saddened when the one group charged to promote that excitement of a city reigniting is asleep at the wheel.



September 8th, 2008 at 8:06 am
William,
Just a note to let your readers know that we are actually in the midst of a complete makeover of downtowndallas.org/downtowndallas.com. We began the process last spring, and the new site is set to launch at the end of this month. It will be the “business” sister site to yourDspot.com, with extensive market data, updated demos and up to the minute development information - all with a much more updated look.
Hope you enjoy.
Kourtny Garrett
Vice President - Marketing
DOWNTOWNDALLAS
September 9th, 2008 at 5:38 am
Hi Kourtny,
I’m sure I’m not the only business owner who paid for advertising with downtowndallas.org, and received absolutely nothing. Is there any plan to refund fees or in any other way set things straight ? (and very sorry to have to ask that in a public forum, but every other way I have asked it has gotten no response).